Getting Started — Official Setup Guide for Your Trezor
Thank you for choosing Trezor — one of the most trusted hardware wallets in the crypto space. This page (trezor.io/start) is the official gateway to get your device up and running securely and correctly. Whether you are brand new to hardware wallets or returning to reinitialize, this guide walks you through each step carefully.
This is your trusted reference to avoid phishing, to use only officially‑signed firmware, and to ensure you maintain full control over your assets.
Begin by opening your package in a secure place. Confirm that the outer packaging is intact, that tamper‑evident seals are present (if applicable), and that no parts look disturbed. Inside you should find:
⚠️ If anything looks tampered, incomplete, or suspicious, stop and contact Trezor support before proceeding.
Open your web browser and navigate **exactly** to https://trezor.io/start. Double-check the URL, ensure the SSL padlock is present, and avoid clicking unverified links or QR codes. This is the legitimate starting point. From here, you will access the setup flow that guides you into Trezor Suite and firmware installation. :contentReference[oaicite:0]{index=0}
On the trezor.io/start page, you’ll see options to download Trezor Suite for your operating system (Windows, macOS, Linux). Alternatively, you may “Continue in browser” for a web-based experience. :contentReference[oaicite:1]{index=1}
Choose the version appropriate for your device and OS, then install and launch it. The app provides the interface between your computer and your Trezor device.
Plug your Trezor into your computer using the supplied USB cable. The Suite will detect the device and prompt firmware installation if required.
Follow on-screen instructions carefully. The firmware is cryptographically signed to guarantee authenticity. If a firmware update is needed, allow the Suite to handle it automatically.
After firmware is installed or updated, the device will reboot and reinitialize with the new version. :contentReference[oaicite:2]{index=2}
You will have two choices:
If you create new, the device will generate a recovery seed (typically 12 or 24 words, depending on model). Write these words down in order on provided backup cards. Confirm them when prompted. :contentReference[oaicite:3]{index=3}
⚠️ Never enter, photograph, store digitally, or share your recovery seed. Only you should ever have access to it.
If recovering, carefully enter each word from your backup in the correct order as prompted by the Suite.
Next, you will be asked to choose a PIN code. This PIN helps guard against unauthorized physical access to your device. Enter the PIN using the device interface (not via your keyboard), which adds protection even if someone has your hardware. :contentReference[oaicite:4]{index=4}
You may also enable an optional passphrase (sometimes referred to as a “25th word”) to create a hidden wallet. Use this only if you fully understand how to backup and recover it safely.
In the Suite, select which cryptocurrencies you want displayed (e.g. Bitcoin, Ethereum). Configure your dashboard as you prefer. After confirming your choices, finalize the setup. :contentReference[oaicite:5]{index=5}
At this point, your Trezor is fully initialized and ready to use.
Always begin by receiving a small test amount of crypto from an exchange or another wallet. Use your address generated by Suite, but **always verify it on your device screen** before sharing it. :contentReference[oaicite:6]{index=6}
Then try sending a small amount. Verify every transaction detail (amount, address, fees) on the device before confirming. This ensures the transaction isn’t being tampered with by malware.
Regular updates help patch security vulnerabilities and maintain compatibility with new coins or features. Always use the Suite or the official site to obtain updates. Never use firmware from unverified sources. :contentReference[oaicite:7]{index=7}
Enable notifications or periodically check for updates in the Suite to stay current.
Store your recovery seed card(s) in a fireproof, waterproof, and theft‑proof location. Many users use safes, safety deposit boxes, or metal plates for durability.
You can split the seed among multiple secure locations, but ensure you can reconstruct it reliably. Document your recovery procedure (in case someone else needs to act in your absence, without exposing your seed). Test a recovery on a dummy or spare device before you truly need it.
Try a different USB port or cable. Avoid USB hubs. Ensure Trezor Suite has permission to access USB devices. On some systems you may need drivers or specific USB permissions. :contentReference[oaicite:8]{index=8}
Make sure you have stable internet and no interruptions. Reboot your device and retry. If persistent, check logs in the Suite or visit Trezor support. :contentReference[oaicite:9]{index=9}
You can reset the device to factory mode and then recover using your recovery seed. However, this wipes the device’s state, so ensure your seed is correct and accessible. :contentReference[oaicite:10]{index=10}
If you enabled a passphrase feature, but didn’t configure it in Suite, you may be asked to “Change passphrase settings.” This happens when a passphrase-backed wallet exists but isn’t active in current settings. :contentReference[oaicite:11]{index=11}
Some users report their device displays “Welcome – go to trezor.io/start” even after initial setup. This may indicate missing firmware or a wiring/cable issue. In such cases, reinstall firmware, try alternate ports, or replace the cable. :contentReference[oaicite:12]{index=12}
Need extra help? Here are some resources:
If you still face issues, use the official support channels — avoid third‑party claims or unsolicited messages claiming to help, especially if they ask for sensitive information.